There are two ways to place an order on en.egmmagazin.ru . Please note that not all products posted on our website are available for order. Some models are made to order. For more information, please contact us by email info@egmmagazin.ru. Our consultants will be happy to answer any question and help you place an order.

Orders placed on en.egmmagazin.ru may be cancelled or changed before payment. If you wish to change or cancel a paid but not shipped order, please contact the sales department by email info@egmmagazin.ru.

If you have received your order and wish to return it, please read the return policy posted here or contact the sales department by email info@egmmagazin.ru

E.G.M accepts the following payment methods on en.egmmagazin.ru: Visa, Mastercard.
Please note that payments are not accepted from all countries. The list of countries can be found here

By registering on en.egmmagazin.ru, you get the opportunity to receive information on orders. Receive fresh news and current offers. Be the first to know about new products.

If you forgot your password, go to the My Account page and select forgot password. You will receive instructions on how to change your password to the email address you provided.

To keep your product in great condition for as long as possible, we recommend that you follow the care instructions that come with each product. You can also read them here

EGM products, under the E.G.M trademark, are made of high-quality genuine leather. The warranty period for products extends in accordance with the requirements of GOST 28631-205 and is 50 (fifty) days. You can read more about the warranty here

We make products that, with proper care, will serve for many years. If you have any difficulties, please contact the customer service department by email info@egmmagazin.ru