E.G.M. GUARANTEED QUALITY OF WORKMANSHIP

Exceptional craftsmanship is an integral part of the E.G.M. brand philosophy. Our entire collection of bags and accessories is covered by a full five-year warranty from the date of purchase, even if there is a manufacturing defect.

As part of our ongoing commitment to rational and planned production and our ongoing efforts to extend the lifespan of our products, we manufacture products that are durable and repairable. You can always have your favorite items repaired (in a specialized workshop).

Please note:

The warranty does not cover defects resulting from improper use: mechanical damage, improper storage, careful handling and maintenance, excessive loads, improper use of the product (including damage caused by third parties, such as damage caused by carriers), or lost hardware due to loosening of threaded parts.

Also:

Scratches, exposure to extreme temperatures, solvents, acids, water, mechanical damage, natural disasters.

You can ask additional questions about the warranty by sending an email to info@egmmagazin.ru